Private Policy

Ellwood Design LLC. believes in protecting your personal information and privacy. We believe our Privacy Policy reflects our commitment to our customers.

Information We Collect

Information you provide when you request information from our sites or purchase a product or service from us include your address, telephone number, email address, and payment information.
Location information when you visit our sites include information provided by a mobile device interacting with one of our sites, or location information associated with your IP address, where we are permitted by law to process this information.
Usage, viewing, and technical data include your IP address or device identifier when you visit our sites or open emails from us.

Registration

We encourage you to register for an account with us when shopping on our websites. However, registration is not required. Our registration process requires customers to provide a name, mailing address, telephone number, cell phone, email address, and a password. A user must verify he or she is 13 years of age or older in order to register. By registering with us, we can provide a better, simpler, and more interactive experience. The contact information you provide will be used to contact you regarding the status of your order, answer your questions, and, unless you choose to opt-out, to send you communications about upcoming sales, contests, promotions, product information, and similar notifications.

By registering, you acknowledge and agree you are responsible for maintaining the confidentiality of your registration information and password. You also acknowledge you are responsible for the registered account and its use on our site.

MyElos System

We provide a unique ID for each Elos Skateboard owner and you can freely choose whether to claim your ownership or not. If you decide to register your Elos with your ownership, we require you, the customer, to provide a name, email address and password, and an optional mailing address, an optional telephone number, and an optional cell phone number.

By registering, you acknowledge and agree you are responsible for maintaining the confidentiality of your registration information and password. You also acknowledge you are responsible for the use of the MyElos system under your registered account.

How We Use Your Information

Your personal information is collected for the following purposes:

To provide you products and services;
To analyze and improve our products and services;
To communicate with you regarding your account, transactions, and information requests with Ellwood Design LLC;
To provide you information regarding features on our sites or changes to our policies; and
According to the choices and controls that may be available to you:
To send you emails, offers, and promotions for our products and services; and
To personalize content and experiences on our sites.

Ellwood Design LLC will not disclose any personal information without consent, except where the law requires or permits us to do so.

Information Security

Ellwood Design LLC takes all reasonable steps to maintain the safety of your personal information. Only personnel who require access are given access to your information. All information is stored securely in electronic databases which require a login and password.

Cookies

Cookies are used to collect information about what pages you have visited. Any information collected within a cookie is aggregated; no personal information of a particular user is disclosed.
You may adjust your browser settings to limit certain tracking features or to decline cookies. Customers can still utilize most of the features of our website without using cookies, including making a purchase, but we will not be able to recognize the customer as a returning user unless the customer logs in.

Correction or Changing Your Personal Information

You can request access to your personal information that we collect at any time. It is important that we take the appropriate measures to verify your identity before processing any requests.

You may ask us to update or change any personal information that you believe to be outdated or incorrect at any time.

Changes to this Privacy Policy

We may change this privacy policy to accommodate new technologies, adjust to new industry practices, or to abide by regulatory requirements. Changes are generally intended to provide greater protections of your personal information, or for other purposes. When we materially change this privacy policy, we will provide notice to you, where required by applicable law. Your continued use of the product or service, including use of any company website, after the effective date of the change will constitute acceptance of the change. We may provide such notice by email, by posting the notice on our sites, or by other means consistent with applicable law.
If any changes are made, they will be reflected on this website. If you wish to discuss the privacy policy further or have any questions please email us at support@elosskateboards.com